The season tickets were delivered last week in no particular order .
The priority was to sort them by surname into alphabetical order. They then needed being put into order by name, family and multiple orders.
The surname letters with the fewest season tickets have been sent out first..
The surnames starting with more popular letters are still being sorted and sent as soon as everything is ready to do so.
In addtion to the season tickets there are a number of shirt orders needing processing and in some cases the names printed on them. These are also being done.
The season tickets will all be sent within the next 10 days. Everyone should receive the season ticket by the first match.
I hope this helps explain the position