service please see below.
The system is changing from a code-based approach to an email account system, which allows STH's automatic access to home league fixtures that are played behind closed doors.
Supporters that are STH's need to ensure that the email address on record at cufcdirect.com is consistent with their iFollow account to be granted automatic access.
Supporters who do not have matching emails will need to update their email to the same.
Please make sure your email address linked to their ST at cufcdirect.com matches the address they hold on their iFollow account.
Check STH access to iFollow:
Log in to your iFollow account on the club website
Click your name in the navigation bar top right to get to 'My Account page'
Scroll down to Purchased packages.
Click the + sign next to 'Purchased Packages'
If they have been granted access, you will see 'Season Ticket – Cambridge Untied'
If it doesn’t show, then you have not set up an iFollow account using the registered email we have for you, therefore you will not be automatically granted access.
If this is the case, in order not miss Tuesday's game you will need to email email@example.com to request a code and confirm what email you have set up for iFollow, we can then update the EFL who will run another upload later this month.