• Log onto your iFollow account on the club website https://www.cambridge-united.co.uk/  
• Click onto your name in the navigation bar top right to get to 'My Account page'
  Scroll down to Purchased packages.
  Click the + sign next to 'Purchased Packages'
  If you are a season ticket holder and have been granted access, you will see 'Season Ticket – Cambridge Untied'
• If you are not a season ticket holder, but have purchased individual home or away matches you will see one or more ‘Video Match Pass’ licence names.
  

If it doesn’t show, then either you have not set up an iFollow account or you are using an email address the club are not holding against your name
On the club website – click on the iFollow tab and use the next match tab from the dropdown

You will see the following.  We recommend you sign on at least 30 minutes before the match to avoid the last minute sign on rush and problems. This will also provide you a with a  chance to ensure you can obtain the service

Problems connecting to iFollow via your laptop
Having problems connecting to iFollow on your laptop?  Here a few tips:

• Try turning your broadband/Wi-Fi off for 2 minutes to clear the cache about an hour before the match.
• Restart your laptop
• You can connect via Wi-Fi or you can plug an ethernet cable directly into your router and laptop. 

Connect to iFollow

• If you are having trouble connecting try changing your browser. You can use Chrome (although a lot of people have reported they have buffering with this) Firefox, Microsoft Edge or Dolphin or try any other browser.
• If you have an Amazon firestick you use Silk
• Check your broadband speed:
  • Type “broadband speed test” in your browser (Chrome, Edge etc or use Google)
  • Select “run speed test”. The test will take under a minute, you are looking for a download speed greater than 20Mbs for a reasonable viewing experience.

The iFollow help page can be found via the link https://ifollow.zendesk.com/hc/en-us/

• 2020/2021 season https://ifollow.zendesk.com/hc/en-us/categories/360002421158-iFollow-for-the-2020-21-Season
• Season Ticket holder questions see https://ifollow.zendesk.com/hc/en-us/categories/360002427938-Season-Ticket-Holder-Troubleshooting
• General Questions see https://ifollow.zendesk.com/hc/en-us/categories/360002399837-General-Troubleshooting
• Domestic supporters see https://ifollow.zendesk.com/hc/en-us/categories/360000096685-Domestic-Fans
• International supporters see https://ifollow.zendesk.com/hc/en-us/categories/360000096705-International-Fans

You can also email iFollow directly -  ifollow@efl.com <ifollow@efl.com>  This should include the reason in the subject line and Cambridge United. In the email provide as much information as possible. For example state the issues being experienced.

If you need to contact ifollow support on match days you can do so by clicking on the envelope at the bottom of the match  page.  It will open up a chat box. Add your information into the Your Question area.  Please provide details of the problem being experienced, any codes and Cambridge United.

Any issues with the service need to be addressed directly to iFollow. They can not be resolved by either the club or CFU

Once iFollow is working

Once you have the iFollow working click on the setting cog at the bottom right of the screen.  You will have two things come up: quality and audio.

Click on quality if you have buffering issues (when the action stops or the picture goes blank and you see a rotating circle) then change from “auto” to 504 (there are two 504's you need to top one) or one of the other numbers. The bigger the number the better the quality, so try different settings to get the best picture.

Click on audio (this is the commentary) you can chose home or away, if we are at home click on home and if we are away click on the away unless of course you want to listen to our opponents commentary. Note that the commentary often doesn’t start until just before (or occasionally after) the match starts, and there are adverts before and at half time when the commentary disappears. There have been occasions when the audio has been of the wrong Cambridgeshire team!

 Smart Televisions
 
If supporters are using one of the newest Smart TV models-

• they may be able to simply use "screen mirroring" from their phone or tablet over Wi-Fi.
• Some of the latest Smart TVs are actually computers, and using the TV remote, you may be able to access the internet using the built-in browser and going to https://www.cambridge-united.co.uk and iFollow directly via the device.
• For those with Apple devices, iPhone, iPad, iTouch with iOS 11.4 or later, and Mac with macOS Mojave 10.14.5 or later, you can use direct “screen mirroring” providing the Smart TV has Airplay 2. 

 
Watching iFollow on Apple devices
 
For those with Apple devices, iPhone, iPad and iTouch with iOS 11.4 or later, and Mac with macOS Mojave 10.14.5 or later, users can “screen mirror” (stream video) from iFollow to your TV via an Apple TV box, noting that you need Apple TV 4K, Apple TV HD, via Apple TV (2nd or 3rd generation) boxes contented to your TV by HDMI cable.
 
iFollow help
 
The iFollow help page can be found via the link: https://ifollow.zendesk.com/hc/en-us/
You can also email iFollow directly -  ifollow@efl.com <ifollow@efl.com>

If the above doesn’t work out for you it may be because your download speeds need to checked and you may need to check with your service provider

Check your internet speeds

• https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-checker

Check below for advice on how to stay connected

• https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/stay-connected

 
Other things we have found

• You cannot use the same code on multiple devices.
• When you are watching you can “pause” or “rewind”:
  • Hover the mouse in the bottom left corner of the picture and select “back 10 seconds”, “Pause” or “forward 10 seconds”/”Live”. (the last will depend on whether you are watching a live game or a recording)
  • For a recording you can use the slide bar at the bottom of the picture to move the action to a particular time
• If you missed the game you can watch the whole game later by going to iFollow and selecting “Latest Videos”
• Check your Wi-Fi reception and speed before accessing iFollow
• Wi-Fi speeds are not the same and slower than Broadband speeds, and dependent upon many factors, reception, location, signal strength and distance between router and device.  Best to have device as close as possible to router
• If accessing iFollow via a laptop, connect laptop to router using an ethernet cable for best Broadband speed.

 
If you have found other features not mentioned please let us know

Thank you for your continued support of the CUFC Lottery.

CUFC Lottery 'Accumulator' Results (25 December 2020) - this weeks winning 'Accumulator' numbers are (0951)
-there were no winners of the weekly 'Accumulator' this week, meaning next weeks 'Accumulator' will be £850.

CUFC Lottery 'Main Draw' Results (25 December 2020) - this weeks winning 'Main Draw' numbers are (1368)
-there were no winners of the 'Main Draw' jackpot this week.
-next weeks 'Main Draw' jackpot will be £300.00.

As the 'Main Draw' jackpot was not won this week
-there are 2 CUFC Lottery members matching the first pair winning £10.00 each
-there are 4 CUFC Lottery members matching the second pair winning £10.00 each

If you are a winner of either the 'Accumulator' or 'Main Draw' you will be notified individually by email.

Yours sincerely,
The CUFC Lottery Team.

The CUFC Lottery has this Christmas given a donation of £200 to the C3 Foodbank in Cambridge as part of its community project. The donation will go towards the purchase of  Christmas Hampers that are being distributed around the Cambridge area.

The organisation is currently delivering 1000 hampers. 900 in Cambridge and 100 in Bury St Edmunds to families. The items included in the hamper are purchased by the foodbank.

If you would like to sponsor a hamper see https://store.thec3.uk/

The shop and warehouse is in Rosemary Lane Cambridge. The warehouse will take all items including non perishable items and will allow them to sit before redistribution for any virus contamination.

The foodbank shop is open from 2pm and stays open until 6pm for families to visit and do their shopping
If there is anyone who works in the fresh world of food or knows of someone who does. The foodbank will accept and has the facilities to take surplus fresh food, cook it and then distribute the meals.

The organisation has distributed over 100,000 meals to highlight how important their work is.

Any donations would be amazing and very welcome by them

Please check with the foodbank their opening times during the current lockdown

C3Church
Phone: 01223 844415
Email: hello@thec3.uk
Thank you for continuing to support the CUFC Lottery

Thank you for your continued support of the CUFC Lottery.

CUFC Lottery 'Accumulator' Results (18 December 2020) - this weeks winning 'Accumulator' numbers are (3754)
-there were no winners of the weekly 'Accumulator' this week, meaning next weeks 'Accumulator' will be £800.

CUFC Lottery 'Main Draw' Results (18 December 2020) - this weeks winning 'Main Draw' numbers are (8513)
-there were no winners of the 'Main Draw' jackpot this week.
-next weeks 'Main Draw' jackpot will be £300.00.

As the 'Main Draw' jackpot was not won this week
-there is 1 CUFC Lottery member matching the first pair winning £10.00
-there are 2 CUFC Lottery members matching the second pair winning £10.00 each

If you are a winner of either the 'Accumulator' or 'Main Draw' you will be notified individually by email.

Yours sincerely,
The CUFC Lottery Team

Thank you for your continued support of the CUFC Lottery.

CUFC Lottery 'Accumulator' Results (18 December 2020) - this weeks winning 'Accumulator' numbers are (3754)
-there were no winners of the weekly 'Accumulator' this week, meaning next weeks 'Accumulator' will be £800.

CUFC Lottery 'Main Draw' Results (18 December 2020) - this weeks winning 'Main Draw' numbers are (8513)
-there were no winners of the 'Main Draw' jackpot this week.
-next weeks 'Main Draw' jackpot will be £300.00.

As the 'Main Draw' jackpot was not won this week
-there is 1 CUFC Lottery member matching the first pair winning £10.00
-there are 2 CUFC Lottery members matching the second pair winning £10.00 each

If you are a winner of either the 'Accumulator' or 'Main Draw' you will be notified individually by email.

Yours sincerely,
The CUFC Lottery Team.

CFU are disgusted that a small number of people booed players taking the knee at the match against Colchester on the 15th December.

CFU reaffirms our clear and unequivocal opposition to racism and all forms of discrimination.

The group will support any action taken by Cambridge United against those involved.

We would like to also thank the vast majority of supporters who applauded  in support of the players.

Below is the Football Supporters Association  statement issued on the 7th December.

FSA statement: Players taking the knee

The FSA reaffirms our clear and unequivocal opposition to racism and all forms of discrimination.

We believe that football must offer a welcoming environment where every member of our communities can feel comfortable and valued, and we have welcomed and supported all initiatives in this direction, including players ‘taking the knee’ as their own demonstration of solidarity with those suffering racism and discrimination.

Regardless of the stated intentions of some of those booing the players at Millwall and elsewhere this weekend, the impact of that booing has undermined the anti-racist stance and created a much less welcoming atmosphere in the ground – it has had a racist impact.

The FSA will continue to work with our partners at Kick It Out, with others in football, and particularly with supporters up and down the country to combat racism and discrimination.

EFL Press release 18th June 2020
The EFL and its Clubs will stand together in solidarity against racial discrimination through a powerful online video campaign to say we don’t and will not accept prejudice, not today or any day.
Players from EFL Clubs returning to play this week will take part in the videos that will be issued across multiple platforms, to demand more from each other; more inclusion, respect and equality and offer support to our colleagues, friends and members of the wider community who continue to be subjected to unacceptable forms of discrimination.
In addition to the video campaign, the League will support players who wish to ‘take a knee’ before or during matches in support of the Black Lives Matter message.

With over 15 million followers across social channels of Clubs and players involved, EFL football provides an important platform to reach fans and the general public and drive positive change through the game and our wider communities.

The EFL believes this time it must be different for all of us, we all want change and we all need to play our part and supporters are encouraged to stand with EFL players to unite and celebrate our diversity and share the videos across their own channels to take action and speak out.
The EFL has a zero-tolerance approach to discrimination and prejudiced behaviour in all forms and stands alongside players, Clubs, the Premier League, the FA, PFA, LMA, PGMOL and all those who oppose discrimination.
We are committed to promoting diversity and providing equal opportunities for all and work will continue to develop processes and procedures to address these issues.
EFL Chairman, Rick Parry, said: “There is no place for racism in society and the EFL is committed to working collaboratively to eradicate prejudiced behaviour at all levels.
“The EFL has a zero-tolerance approach to discrimination but we need to do more to drive change by learning from past mistakes and lead from the front in speaking out against racism and discrimination of any kind.
“Football has the power to unite, and we must come together to challenge discrimination and celebrate diversity in order to improve and change attitudes throughout the game.”
The content will be released prior to games kicking-off.
In addition to this activity taking place, the EFL will also say thank you to NHS key workers at fixtures across this weekend.
Players will wear shirts featuring an ‘NHS Rainbow – Thank You’ emblem and a period of applause will take place prior to all matches from 18-21 June 2020, as Clubs and players collectively display their gratitude for those working on the frontline.
Clubs will also show their continued support through their own media channels and through various in- stadia displays during the selected fixtures.

During recent years Alan Burge has painted his way around most of the Abbey Stadium and has supported Cambridge United for over 50 years. During this time he has followed the team the length and breadth of the country.

One of his hobbies is photography and you will have probably seen many of his photos of the Abbey Stadium.

Being also a  supporter of non-league football Alan is a ground hopper visiting as many non league grounds as possible whenever he can. While doing this he has written reports about the grounds visited.  Some of these grounds and clubs sadly no longer exist.

He comments "I used to travel to non league grounds when the Us were away and take photos of each one. I wrote about my visits and each one appeared in the Non League Magazine as a ‘Diary"

Unfortunately, the magazine had to close down and decided to turn his writings from each month into a book

The book can be purchased via the Amazon link here www.amazon.co.uk/Non-League-Groundhoppers-Diary/dp/B08M2LLC9Q

The FSA’s second Annual Review, which will be presented to their AGM on Friday 11th December.

The review is packed with articles and information looking back at our work throughout the 2019-20 season, as well as our ongoing work throughout 2020-21 season so far

It includes information concerning progress of our governance work and the launch of the Sustain The Game! campaign.

There are also sections looking at our

• ongoing casework,
• community-owned clubs 
• Fans for Diversity campaign.

See the  48-page Annual Review by downloade the report via the link below

• Download now: FSA Annual Review 2019-20!